Rider/Customer Service Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Spinning Receptacle for Sole Piece

Stuart Feb 04, 2018 03:08PM PST

Hi, I have the Drako Push and I am having problems installing the replacement sole. Specifically, I am having problems with the front most sole piece that is at the front tip bottom of the shoe. The screw receptacle inside the shoe for the front most screw for this front sole piece seems to be spinning so that I can't tighten the screw.

I saw your instructions to cut away at the inside of the sole to fix cleat receptacles, but because the piece is at the tip of the shoe, it seems very hard to make a good cut.

Any suggestions?


Up 0 rated Down
Eric Rios Feb 08, 2018 08:45AM PST Motonation Agent

Please file a warranty claim with the link below, make sure you include pictures and receipt and someone should be able to better assist you. Thank you

- https://motonation.desk.com/customer/portal/emails/new?b_id=5366

This question has received the maximum number of answers.

Contact Us

  • Post a Public Question
  • File a Warranty Claim
  • Call Us @ 619.401.4100 x105
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found