Rider/Customer Service Support Center

ForceField Warranty

Last Updated: Apr 10, 2018 10:58AM PDT
FORCEFIELD WARRANTY POLICY: 
Ciclista America guarantees Forcefield body armour and products to be free from defect
in materials or workmanship for one (1) year from the date of purchase for the original
owner. A product recognized as defective by Ciclista America will be repaired or
replaced at Ciclista America’s discretion.
You must establish proof of purchase to obtain warranty service or replacement.
Ciclista America will only warranty products purchased from authorized
Forcefield dealers within the Unites States and its territories as well as Canada.
Certain authorized retailers do sell our products online, or through online auction sites,
when in accordance with our regulations. In order for the warranty to apply to online
purchases, an itemized receipt from that dealer must be included.
If you are not sure if the seller is an authorized Forcefield dealer, please contact the seller
and request a physical address and account name. Whether this is an authorized
Forcefield dealer must be verified through our customer service at 619-401- 4100 x105. If
the seller does not provide this information, then our warranty does not apply to this
product.

This warranty is expressly in lieu of all other warranties. Any implied warranties of
merchantability or fitness for a particular purpose are limited to the same duration as this
express warranty.
Ciclista America is not liable for any incidental or consequential damages.
This warranty does not cover any representation or warranty made by a dealer beyond the
provisions of this warranty.
 
The Forcefield warranty does not cover:
1. Products without an invoice or sales receipt, which makes it impossible to establish the
date and origin of sale, and also due to the risk of illegal or illicit provenance (e.g. stolen,
sold in violation of the fiscal regulations, etc.).
2. Products that have reached the end of their normal life cycle.
3. Damage due to crashes, accidents, negligence, misuse, corrosion, incorrect installation,
improperly performed repairs, use of incompatible spare parts or components,
unapproved modifications or normal wear and tear.
4. Any expenditure related to the transport of the product to and from an authorized
Service Center.
5. Compensation for inconvenience associated with not being able to use the product
while being repaired or replaced.

Contact Us

  • Post a Public Question
  • File a Warranty Claim
  • Call Us @ 619.401.4100 x105
csr@motonation.com
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