Rider/Customer Service Support Center

SIDI Warranty

Last Updated: May 16, 2018 09:04AM PDT
SIDI WARRANTY POLICY: 
Motonation guarantees Sidi footwear and products to be free from defect in materials or
workmanship for one (1) year from the date of purchase, from a Motonation client based in
the USA, for the original owner. A product recognized as defective by Motonation will be
repaired or replaced at Motonation's discretion.
You must establish proof of purchase to obtain warranty service or replacement.
Motonation will only warranty products purchased from authorized SIDI dealers within the
Unites States and its territories.
Certain authorized retailers do sell our products online, or through online auction sites, when in
accordance with our regulations. In order for the warranty to apply to online purchases, an
itemized receipt from that dealer must be included.
If you are not sure if the seller is an authorized SIDI dealer, please contact the seller and request
a physical address and account name. Whether this is an authorized SIDI dealer must be verified
through our customer service at 619-401- 4100 x105. If the seller does not provide this
information, then our warranty does not apply to this product.
This warranty is expressly in lieu of all other warranties. Any implied warranties of
merchantability or fitness for a particular purpose are limited to the same duration as this express
warranty.
Motonation is not liable for any incidental or consequential damages.
This warranty does not cover any representation or warranty made by a dealer beyond the
provisions of this warranty.
If you are asked to return your shoes for service, please remove any non SIDI items such as
cleats or insoles. Any extra items will only be returned by request at the owner's expense.
 
The Motonation​ Sidi warranty does not cover:
1. Products without an invoice or sales receipt, which makes it impossible to establish the date
and origin of sale, and also due to the risk of illegal or illicit provenance (e.g. stolen, sold in
violation of the fiscal regulations, etc.).
2. Products that have reached the end of their normal life cycle.
3. Damage due to crashes, accidents, negligence, misuse, corrosion, incorrect installation,
improperly performed repairs, use of incompatible spare parts or components, unapproved
modifications or normal wear and tear.
4. Consumable materials including heel pads, mechanical enclosures, replacement treads, soles
etc. 
5. Any expenditure related to the transport of the product to and from an authorized Service
Center.
6. Compensation for inconvenience associated with not being able to use the product while being
repaired or replaced.

Contact Us

  • Post a Public Question
  • File a Warranty Claim
  • Call Us @ 619.401.4100 x105
csr@motonation.com
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